Unit 4 - Introduction to Duty of Care in Health, Social Care or Childrens & Young Peoples Settings

Introduction to duty of thrill in health affable care or childrens and young peoples settings

1. DEFINE THE TERM job OF CARE
A duty of care means entirely carers, health professionals and everybody else providing health care services must crook in the best interest of the people they relief.

1.2 DESCRIBE HOW business OF CARE AFFECTS OWN PERFORMANCE
People have a decent to expect they will be kept safe and non neglected, or exposed to risks, we owe a duty of care to the people we support. You should think about if what you are doing is best for your guest and that you are not putting them art impose on _or_ oppress or risk, and that you respect their wishes and retain their dignity.

2.1DESCRIBE DILEMMAS THAT MAY ARISE BETWEEN THE avocation OF CARE AND AN INDIVIDUALS RIGHTS
You have a duty of care to others, provided they have a right to make their own decisions and to achieve these can be difficult. Sometimes it is not possible to naming soneones wishes, if they are planning to do something that will cause harm to themselves, to others or is illegal.

2.2 DESCRIBE WHERE TO GO TO GET ADDITIONAL aver AND ADVICE ABOUT HOW TO RESOLVE SUCH DILEMMAS
Firstly you would go to your supervisor or manager to make them aware of the issues and for extra armed service They will also be able to get helper from other sources eg Doctor or other healthcare professional. in any case trade unions will be able too go game advice.





3.1 DESCRIBE HOW TO RESPOND TO COMPLAINTS
If a complaint is made you should
non try to resolve the national yourself
Not discuss the matter with the person making the complaint
Not promise you can mien it out
Not discuss the matter with anyone other than your manager
Provide any information quickly and accurately

3.2 IDENTIFY THE MAIN POINTS OF AGREED PROCEDURES discourse COMPLAINTS
Every public service organisations has to have a complaints procedure. You should support people directly (by supporting them to follow procedure) and indirectly (by ensuring they...If you expect to get a full essay, order it on our website: Orderessay



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